Aftercare
It runs.We watch.You decide.
After go-live, your system is monitored continuously, kept up to date and adapted to your needs, without ever slipping out of your control.
Monitoring
Monitored around the clock.
Every run is checked automatically, at any hour. At the slightest discrepancy the system stops, sets the document aside and alerts us: nothing is ever written without approval.
System operational
Log
- 03:1214 documents processed · no discrepancy
- 03:41Unknown format detected · document set aside · alert sent
- 08:05Document approved by a user · write completed
A regular report tells you what was processed, flagged and changed.
Updates
Models improve. Your system follows.
When a better-performing model appears, we test it on your own documents before anything changes. It replaces the current one only if it does better at your premises, and with your agreement.
Current model
In production
Candidate model
Under trial
Tested on your reference documents
- Reading
- Extraction
- Matching
Switch proposed
awaiting your agreement
Every change follows the same path: written scope, tests, your agreement.
Continuity
The system belongs to you. Entirely.
Source code, documentation and handover procedure are given to you: any competent developer can take the system over. In the meantime, security patches and access reviews are part of the aftercare.
Handover pack
- source-code
- documentation
- handover-procedure
- change-log
Owner
your company
What is monitored, the response times and how often reports are issued are set out in writing in your contract.
What comes next
Yourswould start withtwenty minutes.
Twenty minutes on the phone to know whether the subject holds. If it does, we come to you, free of charge.